Thank you for choosing your-lighter.com! We are committed to ensuring that your shopping experience with us is as smooth and enjoyable as possible. Please read our shipping policy carefully to understand how we handle the shipping of your orders:
Order Processing Time:
- Most orders are processed within 1-3 business days after payment is received. During peak periods, there may be slight delays in processing, but we strive to expedite this as much as possible.
Shipping Regions:
- We ship orders worldwide. Please note that for some remote areas or special locations, additional shipping time may be required.
Shipping Costs:
- Shipping costs are determined based on your order total, destination, and selected delivery method. You will see the exact shipping cost at checkout.
Delivery Times:
- Delivery times vary depending on the destination and selected delivery method. Typically, domestic orders are delivered within 10-15 business days after ordering, while international orders may take longer. Please note that customs clearance may cause additional delays.
Order Tracking:
- Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use the provided tracking number to check the status of your order on the shipping company’s website.
Lost or Damaged Packages:
- If your package is lost or damaged during transit, please contact us immediately. We will work with the shipping company to resolve the issue and provide you with a solution as soon as possible.
Returns and Refunds:
- For information regarding returns and refunds, please refer to our Returns Policy page.
Shipping Restrictions:
- Please note that there may be certain restrictions on shipping certain products to certain destinations. We will notify you if we are unable to ship your order to your desired location.
Contact Us:
- If you have any questions about our shipping policy or any other inquiries, please feel free to contact us. Our customer service team is here to assist you.
Thank you for choosing your-lighter.com for your shopping needs! We appreciate your support.
If there are any specific details you’d like to include or modify, just let me know!